How Did NVISION Turn It Around?
Though it seemed like a daunting task, NVISION's years of experience in the airfreight logistics industry allowed us to see the potential solutions where others might have seen only problems.
#1 Risk-Management Approach
When we're dealing with AOG shipment, time is always of the essence.
No one wants an aircraft-on-ground Aviation situation where it can potentially cost up to $150,000 for a 1-2 hour AOG.
So NVISION evaluated all the potential risks involved in the shipment and put together a comprehensive risk-management approach to mitigate as many of those risks as possible.
This way, our client can stay on top of the supply chain and deliver the parts the aircraft needed to be operational as soon as possible.
We communicated with all parties involved, updated them on the situation regularly, and took responsibility for the shipment every step of the way.
#2 Customer Care Experts (24/7/365)
NVISION's team of customer care experts is available 24/7/365 to help our clients with time-critical shipments such as AOG.
In this case, our client needed someone to monitor their shipment closely and keep them updated on its progress.
Our team was more than up for the task and provided our clients with the peace of mind they needed during this critical time.
#3 Smart Logistics Online Platforms
In addition to our team of experts, NVISION also utilized a number of smart logistics online platforms that our clients can use to track their shipments in real-time.
This allows our clients to see exactly where their cargo is at all times and gives them the ability to act quickly if there are any delays or problems.
#4 Diversified Aviation Logistics Services
Even the slightest delay can cause a ripple effect that impacts your entire operation.
NVISION offered a full range of diversified aviation logistics services to our client,
- Dedicated Onboard Courier (OBC) services
- Air charter services
- Expedited ground delivery using air-rider trucks
- Packaging and crating
- and more
