Terms and Conditions

Effective date: 24 November 2020


Welcome to NVISION Limited, which is located on nvisionfwd.com (“Site” or “Website”). NVISION Limited is operated from Hong Kong, offering a digital platform for the management of local and international freight forwarding shipments. Throughout the Site, the terms “we”, “us”, “NVISION” and “our” refer to NVISION Limited. We offer this website, including all information, tools, and services available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our Site and/ or interacting with us, you(“Customer”),  engage in our (“Service”) and agree to be bound by the following terms and conditions (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including, without limitation, users who are browsers, customers, merchants, and/ or contributors of content.

PLEASE READ THE FOLLOWING TERMS AND DISCLAIMERS CAREFULLY BEFORE USING THE SERVICES. By accessing or using our Services, you agree to these Terms, conditions, and all applicable laws. If you do not agree with these Terms, our Privacy Policy, or any other of our policies, you should not use the Services.

General Information

  • About NVISION
    Welcome to the modern age of shipping. NVISION offers a combination of time-tested freight forwarding solutions with modern technology. Get full transparency and visibility through your entire shipping journey and be in control of your supply chain. To find out more information about what we do, please refer to our website.
  • Sole Discretion
    We reserve the right to add/discontinue any product or service anytime at our sole discretion.


The use of our services is strictly limited to parties who can lawfully enter into and form contracts on the Internet. If you are under the age of 18, you may only use the Services with the consent of your parent or legal guardian. Please be sure your parent or legal guardian has reviewed and discussed these Terms with you.

Governing Laws

These Terms shall be governed and construed in accordance with the laws of the Hong Kong Special Administrative Region (“Hong Kong”). You hereby irrevocably submit to the non-exclusive jurisdiction of the Courts of Hong Kong.

NVISION Platform

You understand that NVISION is a shipment booking platform, and any quotes provided by the Site are non-binding and subject to change. We reserve the right to make changes to the quotes, pricing, and any of our Services from time to time.

Shipment Schedules

Any shipment schedules provided by NVISION are only a reference, and the estimated time may vary depending upon the circumstances. We shall not be responsible for any changes in schedules or any delays outside our control.

Permitted use

You agree to use the Site and the Services only for purposes that are permitted by these Terms and in compliance with all applicable laws, regulations, and generally accepted practices or guidelines in the relevant jurisdictions. You may only use the Site and Services for your non-commercial, non-exclusive, non-assignable, non-transferable, and limited personal use and no other purposes. You will not (and will not attempt to):

  • Access any of the Services by any means other than through the interface that is provided by NVISION;
  • Gain unauthorized access to NVISION’s computer system or engage in any activity that interferes with the performance of or impairs the functionality or security of the Site, the Services, NVISION’s networks, and computer systems;
  • Access any of the Site or the Services through any automated means or with any automated features or devices (including the use of scripts or web crawlers);
  • Access or collect any personally identifiable information, including any names, email addresses, or other such information for any purpose, including, without limitation, commercial purposes;
  • Reproduce, duplicate, copy, sell, trade, or resell any aspect of the Site or the Services for any purpose; and
  • Reproduce, duplicate, copy, sell, trade, or resell any products or services bearing any trademark, service mark, trade name, logo, or service mark owned by NVISION in a way that is likely or intended to confuse the owner or authorized user of such marks, names or logos.

Limited License and Site Access; Acceptable Use

You may not: (a) resell or make any commercial use of this Site or any of the contents of this Site; (b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert any of the contents of this Site not intended to be so read; (c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of the contents of this Site in any form or by any means; or (d) use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on the contents of the Site or to collect any information from the Site or any other user of the Site.

You use this Site at your own risk. You agree that you will be personally responsible for your use of this Site and all of your communication and activity on this Site. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the Terms and Conditions, we may deny you access to this Site on a temporary or permanent basis and any decision to do so is final.

Accounts, Registrations, and Passwords

If you use this Site and such use requires setting up an account and/or password(s), you are solely responsible for maintaining the confidentiality of your account and password(s) and for restricting access to your computer.  If you open an account, register, or otherwise provide us with any information, you agree to provide us with current, complete, and accurate information as requested by any forms. NVISION is not responsible for any errors or delays in responding to any inquiry or request caused by any outdated or incorrect information provided by you or any technical problems beyond the control of NVISION. You acknowledge and agree that any login, identifier, or password issued in connection with this Site (each a "Password") is confidential information and must be kept secure. You may not disclose such a Password to another person or entity or permit another entity to access the Site using such a Password. You must notify NVISION immediately of any breach of security or unauthorized use of your account. NVISION cannot be responsible and disclaims all liability in connection with the use of any information that you post or display on this Site.

Dormant Accounts

If a User’s Account remains dormant for a period of 365 days, such Account is liable to be marked dormant/inoperative by NVISION, and NVISION shall reserve the right to suspend the Account and/or the Service to the User under such circumstances.

Intellectual Property Rights

Your use of the Site and its contents grants no rights to you concerning any copyright, designs, and trademarks and all other intellectual property and material rights mentioned, displayed, or relating to the Content (defined below) on the Site.

All Content, including third-party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site, are protected by national intellectual property and other laws. Any unauthorized reproduction, redistribution, or other use of the Content is prohibited and may result in civil and criminal penalties. You may use the Content only with our prior written and express authorization.

To inquire about obtaining authorization to use the Content, please contact us at info@nvisionfwd.com.

In addition to the intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio, or text on the Site.

Monitoring Activity

NVISION has no obligation to monitor this Site or any portion thereof. However, we reserve the right to review any posted content and remove, delete, redact or otherwise modify such content, in our sole discretion, at any time and from time to time, without notice or further obligation to you. NVISION has no obligation to display or post any content. NVISION, subject to the Privacy Policy, reserves the right to disclose, at any time and from time to time, any information or posted the content that it deems necessary or appropriate, including without limitation to satisfy any applicable law, regulation, contractual obligation, legal, dispute process, or governmental request. NVISION shall have no liability in connection with any content or content submitted to, transmitted via, displayed, or posted on this Site, regardless of whether provided by NVISION or any other party.


To the fullest extent permissible under applicable law, NVISION expressly disclaims any and all warranties and representations, express or implied, including any (a) warranties of merchantability or fitness for a particular purpose or use as to the site and its content, including the information, data, software, or products contained therein, or the results obtained by their use or as to the performance thereof, (b) warranties or conditions arising through the course of dealing, and (c) warranties or conditions of uninterrupted or error-free access or use. the site and all contents therein and components thereof are provided on an “as is” basis, and your use of the site is at your own risk.

Limitation of Liability

You agree that in no event shall NVISION be liable to you, or any third party, for any lost profits, incidental, consequential, punitive, special, or indirect damages arising out of or in connection with the Site or the Terms and Conditions, even if advised as to the possibility of such damages, regardless of whether the claim for such damages is based in contract, tort, strict liability or otherwise. This limitation on liability includes, but is not limited to, any (i) errors, mistakes, or inaccuracies in any Content or for any loss or damage of any kind incurred by you as a result of your use of or reliance on the Content; (ii) the transmission of any bugs, viruses, Trojan horses or the like which may infect your equipment, failure of mechanical or electronic equipment; (iii) unauthorized access to or use of the Site or NVISION' secure servers and/or any personal information and/or financial information stored therein; or (iv) theft, operator errors, strikes or other labor problems or any force majeure.

Standard Trading Conditions

Please read the complete Standard Trading Conditions for NVISION here.


You agree to indemnify and hold NVISION and its subsidiaries, affiliates, officers, directors, agents, and employees harmless from and against any suit, action, claim, demand, penalty, or loss, including reasonable attorneys’ fees, made by or resulting from any third party due to or arising out of your use of the Site, breach of the Terms or the materials it incorporates by reference, or your violation of any law, regulation, order or other legal mandates, or the rights of a third party.


You may not use or engage with our website if you are under 18 years of age since this site is for business/commercial use only.  By using or engaging with the website, you also acknowledge and agree that you are permitted by your jurisdiction’s applicable law to use and/or engage with the website.

Privacy & Cookies

For more information on how we collect your information and cookies, please refer to our Privacy Policy and Cookie Policy.


We reserve the right to update and revise these Terms at any time. You will know if these Terms have been revised since your last visit to the website by referring to the "Effective Date of Current Policy" date at the top of this page. Your use of our Site constitutes your acceptance of these Terms as amended or revised by us from time to time, and you should, therefore, review these Terms regularly.


If any of these Terms and Conditions shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining terms or conditions.


We shall be permitted to assign, transfer, or subcontract our rights and obligations under these terms without your consent or any notice to you. You shall not be permitted to assign, transfer, or subcontract any of your rights and obligations under this agreement.

Force Majeure

NVISION is not liable for any delays and damages caused by circumstances beyond NVISION’s control, e.g. general labor dispute, extreme weather, acts of war, fire, lightning, terrorist attacks, changed governmental orders, technical problems, defects in power- /tele-/computer communications or other communication and defects or delays in the service by sub-suppliers due to circumstances set forth above. Such circumstances shall result in relief from damages and other measures.

Entire Agreement

These Terms set forth the entire understanding and agreement between you and NVISION concerning the subject matter herein and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written concerning the Site. A printed version of these Terms and Conditions and any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved. You may not assign the Terms, or assign, transfer or sublicense your rights therein. A failure to act concerning a breach by you or others does not waive NVISION's right to act concerning subsequent or similar breaches.

Term and Termination

This agreement becomes effective the date that you first access the Site and remains effective until it is terminated consistent with its terms. Violations of this agreement may result in the immediate termination of this agreement and denials or terminations of your access to the Site. Such restrictions may be temporary or permanent. Upon termination, your right to use this Site shall be revoked. All disclaimers, limitations of liability, indemnities, and rights of ownership and licenses to NVISION shall survive any termination.

Contact Us

For any questions, complaints, and queries or to report any violations, kindly send an email to info@nvisionfwd.com.